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Lib-HQ

Digital Infrastructure for Public Libraries

Lib-HQ helps library teams stay current online with fully managed websites, reliable support, and consistent public-facing communications.

Built for United States public libraries that need fast turnaround and dependable support for small teams.

Library Hub homepage mockup with hours, events, and featured services.

Accessibility-first

Readable contrast, semantic structure, and keyboard navigation from launch.

Fast editorial support

Unlimited edits with clear request tracking and responsive turnaround.

Performance-minded hosting

Secure hosting, monitoring, and continuous maintenance handled by Lib-HQ.

Designed for Public Institutions

Accessibility-first7-day support coverageDedicated CSMUnlimited editsSecure hostingPerformance monitoring

Services

Structured digital support for modern library operations

Lib-HQ provides the digital capacity many public library teams need, without adding administrative overhead.

Managed library website operations

Design, development, hosting, maintenance, and routine updates delivered as one service.

Content and update execution

Unlimited edits help your team publish urgent notices, event updates, and service changes quickly.

Marketing production support

Flyers, social assets, and campaign-ready graphics that keep messaging consistent across channels.

Library-first support model

A dedicated CSM and request portal ensure clear ownership, status visibility, and continuity.

What You Get

Clearly scoped deliverables from day one

  • Discovery and kickoff workshop
  • Editorial homepage and core service templates
  • Event and announcement publishing workflow
  • Accessibility checks and remediation guidance
  • Request portal onboarding for staff
  • Monthly performance and maintenance summary

Accessibility & Compliance

Built for public-facing clarity

Accessibility is integrated into design and support workflows, so libraries can publish confidently and serve patrons with readable, navigable experiences.

  • WCAG-minded design patterns
  • Keyboard-navigable interactions
  • Readable contrast and hierarchy
  • Accessible components and semantic landmarks

Process

A professional engagement model

From kickoff through long-term support, each phase is structured to keep your team informed and your public information current.

1

Kickoff

We align on priorities, governance, and communication rhythms for your library team.

2

Design

We define editorial layouts, typography, and information architecture around patron tasks.

3

Build

We implement pages, migration work, and quality checks with accessibility in mind.

4

Launch

We coordinate go-live, monitor performance, and provide immediate post-launch support.

5

Ongoing Support

We execute updates, assets, and guidance through a stable, library-first service model.

Portal

A single workflow for requests, edits, and approvals

The Lib-HQ portal reduces fragmented communication and helps teams maintain a reliable update cadence.

Library Hub portal mockup with request queue, statuses, and filters.

Portal Workflow

1

Submit

Staff submit updates, content requests, and asset needs in one standardized form.

2

Track

Each request has status visibility and timeline context so staff always know what is underway.

3

Publish

Lib-HQ delivers updates and assets, then confirms completion with references for your records.

FAQ

Answers for library administrators and communications teams

Concise guidance on launch timing, support model, accessibility expectations, and engagement structure.

Most engagements launch in a few weeks, depending on content readiness and review cadence. We provide a clear timeline at kickoff and keep your team informed through each milestone.

Service & Support

A stable digital support model for your next phase

Whether you need a full website refresh or dependable ongoing support, Lib-HQ gives your library an operational model designed for public trust and consistent service delivery.

Contact

Start with a practical planning conversation

Tell us how your library currently manages website updates and outreach. We will outline a service model that fits your staff capacity and public communication goals.

Service Commitments

  • Response within one business day
  • Clear scope and implementation plan
  • Named points of contact for delivery
  • Library-first support cadence after launch

Request Information

Share your goals and current priorities. We will respond with next steps and a recommended engagement path.

Prefer direct email? hello@lib-hq.com

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